Incorrect Orders
-
MY ONLINE ORDER HAS NOT ARRIVED AS EXPECTED, WHAT CAN I DO?
If you have received a pair that does not match or do not look brand new please get in touch.
VISIT US IN STORE
For the quickest resolution, you are welcome to visit us in store. Where our Team will be able to provide a refund or exchange, pending stock availability.In order to assist you, they will require your Order Number, and proof of purchase.
RETURN BY POST
Conscious of convenience, our Team can provide you with a free postage label to get any incorrect or damaged items back to us and refunded. Please reach out to us when you're ready.The Team will just require your Order Number, and some clear photos of the item.
READ FULL ARTICLE -
I'VE RECEIVED AN ITEM I DID NOT ORDER, WHAT CAN I DO?
Thanks for being honest! We can get that sorted.
RETURN BY POST
Conscious of convenience, our Team can provide you with a free postage label to get the item back to us, just reach out to us when you're ready.RETURN IN STORE
READ FULL ARTICLE
You can visit any store location convenient to you, where our Team can take the extra item off your hands.