I am sure I have spent over $300, but I have not received a voucher yet.
This could be because we do not hold an email address for you or the email address we have is invalid.READ FULL ARTICLE
This is not a problem; the staff in store will be able to find your voucher by looking up your account.
We recommend that you contact one of our stores or the customer service line (1300 131 766) to confirm you do have a voucher in our system.
I have lost my loyalty voucher and I wanted to use it online.
Please contact the customer service line (1300 131 766) and ask for your voucher number. They will give it to you over the phone.READ FULL ARTICLE
Is my loyalty voucher transferable?
Yes. You can pass your voucher to friends or family for them to use in a Merrell store or online.READ FULL ARTICLE