What is the M-Rewards Loyalty Program?
As a member of the M-Rewards Loyalty program, you'll receive all the below rewards and benefits!READ FULL ARTICLE
* A $30 reward voucher every time you spend $300
* Exclusive member offers
* Invitations to VIP events
* Advance notice of sales
* Notifications of new products available
* Access to competitions
How do I sign up for M-Rewards?
You can sign up in any of our Retail stores. Just speak to a team member and they will assist you!
Or you can create an account online here. Once you have created an account, all your future transactions (in-store and online) will count towards your next loyalty voucher!READ FULL ARTICLE
When will I receive my loyalty voucher?
Vouchers are emailed to customers once a week. It means that it may take up to 1 week before you receive your loyalty voucher.READ FULL ARTICLE
Where & how can I redeem my Merrell loyalty voucher?
In-store: Either print the voucher you have received by email OR just show the email on your phone to the staff. Alternatively, store staff can find your voucher in the point of sale system.
Online: In the shopping cart (prior to the checkout) you will be able to enter the voucher and PIN in the Gift Card section.READ FULL ARTICLE
Can I use my voucher at any time, on any product?
Merrell loyalty vouchers are valid for 6 months from the date of issue. The expiry date is specified on each voucher.READ FULL ARTICLE
Vouchers can only be redeemed on transactions of $50 or more and must be used in the same transaction.
I spent over $300, but I have not received a voucher yet?
Haven't received your voucher? There could be many reasons as to why you haven't received one!
Firstly, it might have fallen into your junk mail! Remember to double-check as it can sometimes filter through there.
Secondly, it can take up to a week to receive your voucher from when you made that purchase.
If it has been some time and you still haven't received your voucher, please get in contact with our Customer Experience team below.READ FULL ARTICLE