M-Rewards Loyalty Program & My Account

As a member you will receive:
* A $30 reward voucher everytime you spend $300
* Exclusive member offers
* Invitations to VIP events
* Advance notice of sales
* Notifications of new products available
* Access to competitions

In store by providing your contact details, OR Online by creating an account online here.
Once you have created an account, all your future transactions (in store and online) will count towards your next loyalty voucher.

Merrell loyalty vouchers are valid for 6 months from the issue date. The expiry date is specified on each voucher.
Vouchers can only be redeemed on transactions of $50 or more. The $50 need to be spent in the one transaction.

You have 2 ways to opt-out of all email marketing communications:
1. Click the ‘unsubscribe’ link at the bottom of a Merrell newsletter that was sent to you, OR
2. Log into your account online and change your newsletter preferences here.

In store by providing your new contact details to our staff to update in the point of sale system, OR
Online by logging into your account here.

In store: Either print the voucher you have received by email OR just show the email on your phone to the staff. Alternatively, store staff can find your voucher in the point of sale system.

Online: In the shopping cart (prior to the checkout) you will be able to enter the voucher and PIN in the Gift Card section.

Vouchers are emailed to customers once a week. It means that it may take up to 1 week before you receive your loyalty voucher.

This could be because we do not hold an email address for you or the email address we have is invalid.
This is not a problem; the staff in store will be able to find your voucher by looking up your account.
We recommend that you contact one of our stores or the customer service line (1300 131 766) to confirm you do have a voucher in our system.

Please contact the customer service line (1300 131 766) and ask for your voucher number. They will give it to you over the phone.

Yes. You can pass your voucher to friends or family for them to use in a Merrell store or online.